The following letter has been snail mailed to Facebook’s headquarters, with some personal information redacted. However I felt the public needed to be made aware of this issue of censorship on Facebook.
Update: A second slightly amended version has been sent to their legal department as of June 21, 2016
Update 2: Edits are being made to it
June 16, 2016
1 Hacker Way
Menlo Park, CA 94025
Hello my name is Alon Ganon I am CTO of DTG3D LLC as well as a reporter and CTO for Being Libertarian LLC (www.beinglibertarian.com), I am mailing you about an issue I have been having for the past several years, which your online communication seems to have resulted in no progress on these issues. See I am an IT contractor by trade as well, and I have been wrongfully banned from facebook many times for things I have not posted. As I have to join pages sometimes to administrate their IT stuff, unfortunately some of these people on pages post some posts that have landed me in jail for things I never posted. I have been the target of Anti-Semitic mass reporting before as I am Jewish, and Pro-Israel. I even had to experience the utter devastation in my life of being assaulted and sent to the hospital merely for having been Jewish. However I woke up this morning, June 16, 2016 to find that I was postblocked again for having posted literally nothing on my account (original has direct link here) which you see the image below included which is blank. I have also never posted the content which resulted in my last ban, which was obviously when my account was compromised, yet Facebook failed to perform any action despite multiple reporting of the issue, as well as Facebook even notifying me that my account was appearing to send out spam and may have been compromised. Yet despite that warning when I logged in, I had still received a 30 day ban for my account being compromised. I have not posted anything in violation of facebook standards myself in many years, and if you look at my account history you will see most of the times I was banned never actually stemmed from me or were taken completely out of context. I find it completely unfair that I continuously am receiving a 30 day ban for things I have not posted, nor that violate Facebook Policy. Admittedly I am human a small minority of these were rightfully given, mostly when I was much younger, however facebook doesn’t even take context of discussions into consideration, and I have been banned for merely quoting other people.
I really do not feel like having to track down your Ombudsman to resolve this issue, nor have to tell my Rabbi who is good friends with the person who runs the Anti-Defamation League, as it is negatively effecting my business, as I need facebook for communication as well as the ability to administrate my clients pages. So I am attaching two images one from the ban this morning, and the one prior to show that Facebook’s system is not always correct in banning people. There is in no way that I have violated Facebook Policy, especially seeing as I am not a supporter of Donald Trump and his vitriolic speech, along with the fact many on my fathers side are Muslim as well. Facebook should make an effort not to punish an entire page, even for the wrong doings of one single poster, because as we all know one bad apple should not spoil the bunch. I had to leave a Facebook page and cancel a contract for building a website for a conservative page as I kept being banned by association for things I myself have never posted. Yet ever since that long stay trying to do their IT work, I consistently am banned for 30 days at a time. In case you are curious as to the images authenticity in question I have uploaded my original screenshots in my company’s own cloud at this link (original has direct link here but images are below
I would like to kindly request an archive of all of my activity resulting in prior bans sent to my email below. I would kindly also like to request whatever arbitrary “strike system” you use against offenders re-evaluate my account, because the majority of times I have been banned were not a result
of my own doing. So I would like to request a re-evaluation of the continual use of a 30 day ban on my account consistently when I myself haven’t posted the majority of the content that resulted in my ban. I would also like to note I have every single security option enabled on facebook that is possible so it appears as if my account was compromised on your end. My security features include, 2FA with Authy, 2FA with my cell number, my Public PGP key is even added, as well as my passwords being created randomly via KeePassX. I do not use Windows or Mac computers, I use a complete GNU/Linux environment which is secured and tightened down. I access everything through a VPN which I built myself, and at times through your onion link via Tor when abroad in places that may not allow it so easily, e.g. China. I am very displeased as a journalist that Facebook is able to take down such content without anyway for humans to appeal the process. As we can quite evidently see, one should not be banned for a post they have not made, nor are they actually in violation of facebook policy.
I thank you taking the time to read this letter, and if there are any further questions or concerns, all of my contact information is down below my signature. I hope we can resolve this matter easily and expeditiously.
Alon Ganon, CTO DTG3D LLC, CTO BeingLibertarian LLC
The last ban I received was obviously not from a human source, but was copy pasted, there were about a dozen people in my circle taken down by the same attack
This is from the latest ban, along with mobile screenshots from a fellow admin of the Being Libertarian facebook page. This one resulted in me being banned for 30 days, and is far from the first time I have wrongfully been banned for 30 days from Facebook